Complaints are welcome and encouraged

 The other night while watching TV a Dominos Pizza commercial came up where they encouraged customers to complain so they can improve their pizza.  That is my attitude towards my collecting software.  If you have issues with NM Collector Software please let me know so I can improve it!

There are many ways to let me know including my public support forum.  In it are two sub forums of particular importance for improvement.  One is for reporting bugs and the other is for submitting enhancement requests.  I value both!  Please use these forums!  Don’t be afraid to post suggestions or complaints publicly so other people can read and comment on them as well.  This will help me gauge what will be of the most value in future releases.

As for bugs, no matter how hard I try to eradicate them some inevitably make it through.  NM Collector Software is not simplistic so it is very complicated code to provide the rich features that set it apart from the rest.  However, that also increases the chances that some bugs will get through.  Help me stamp them out by reporting any that you find!  Publicly reporting them is the best so that others can be easily made aware of the bugs and any workarounds to use until they can be fixed.

Enhancement requests are how I get new ideas that I might not have thought of myself!  I may not be able to incorporate all of them (for various reasons including technical and/or philosophical) but I value the suggestions.  Even though I may not be able to incorporate a suggestion directly it may lead to other improvements that I might not have thought of otherwise.  Please send your suggestions in!

I know that my software can not be everything to everybody and there is no way that I can please everyone.  However, I do value feedback from multiple perspectives – every one has something to contribute, and, within reason, I do try to please every one who has decided to invest their time and money in my software.

Thanks in advance for your continued support in making NM Collector Software better!  Also, please feel free to leave your comments here as well!

Clay